Shipping Policy

Last updated: June 19, 2026

Thank you for shopping at Big Discount Mart by Bansal Export Co.. Below are the details of our shipping policy.

1. Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Delivery: 5–7 business days
• Express Delivery: 2–3 business days (available in select locations)

Delivery timelines are estimates and may vary depending on your location and courier availability.

3. Shipping Charges

• Free shipping on orders above ₹999
• Standard shipping charges apply for orders below ₹999 (calculated at checkout)

4. Delivery Locations

We currently ship across India. For remote or difficult-to-access areas, delivery may take additional time.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order on the courier's website.

6. Undelivered or Lost Packages

If your package is undelivered or lost in transit, please contact us within 10 days of the expected delivery date. We will investigate and resolve the issue promptly.

7. Damaged Packages

If your order arrives damaged, please take photos immediately and contact us within 48 hours of delivery. We will arrange a replacement or refund as per our Refund Policy.

8. Contact Us

For any shipping-related queries, please reach out to us:
Big Discount Mart by Bansal Export Co.
Delhi, India
Email: support@bigdiscountmart.in